Frequently Asked Questions

It depends on the type and scale of your project. Many home extensions, loft conversions, and other alterations fall under "permitted development" rights and don't require planning permission—though you'll still need building regulations approval. We assess this during our initial survey and can advise whether planning is needed. If it is, we can handle the application on your behalf.

Planning permission is about whether you can build (the visual impact, size, location). Building regulations ensure the work is structurally sound, safe, and meets technical standards (structure, insulation, fire safety, etc.). Most projects need building regs approval even if planning permission isn't required. We handle all necessary applications and inspections.

Yes. We can manage the entire process, from preparing drawings and structural calculations through to submitting applications and liaising with your local authority. This takes the hassle away from you and ensures everything is done correctly.

A single-storey rear extension typically takes 8-12 weeks from groundworks to completion. Two-storey extensions may take 12-16 weeks. Timescales depend on size, complexity, weather, and any bespoke elements. We'll give you a realistic schedule in your quote and keep you updated throughout.

Most loft conversions take 6-8 weeks. The exact duration depends on whether you're adding dormers, the complexity of the staircase, and the level of finish (e.g., en-suite bathroom, fitted wardrobes). Loft conversions generally cause less disruption than ground-floor extensions.

A full kitchen refit typically takes 2-3 weeks. A bathroom renovation usually takes 1-2 weeks. Timescales can vary if structural alterations, replumbing, or rewiring are needed. We'll provide a clear schedule before we start.

We always aim to complete on time. Occasionally, unforeseen issues can arise (e.g., hidden structural problems, severe weather, supply delays). If this happens, we'll notify you immediately, explain the issue, and agree on a revised completion date. Communication is key.

All our work is backed by a comprehensive warranty. Many materials and systems also come with manufacturer guarantees (e.g., roofing membranes, UPVC windows, fitted kitchens). We'll provide full details of all applicable warranties at project completion.

Yes. Dorizel Construction Limited holds comprehensive public liability insurance and employer's liability insurance. This protects you, your property, and our team. We can provide proof of insurance upon request.

We stand by our work. If any issues arise that are covered by our warranty, we'll return and put them right. We also provide aftercare support—if you have concerns or questions after we've finished, just get in touch and we'll help resolve them.

No. We provide free, no-obligation quotes. We'll visit your property, discuss your requirements, take measurements, and provide a detailed, itemised quote at no cost.

We provide fixed-price quotes wherever possible. The price we agree is the price you pay—no hidden costs or surprise extras. If any variations are needed during the work, we'll discuss and agree them with you before proceeding.

For larger projects, we typically work on a staged payment basis—e.g., a deposit to secure your booking, payments at key milestones (foundations complete, roof on, first fix, second fix), and a final payment on completion. We'll agree the payment schedule upfront. For smaller jobs, payment is usually due on completion.

We can discuss financing options for larger projects. Visit our Financing page for more information, or ask during your consultation.

Yes, in most cases. We take steps to minimise disruption—using dust barriers, maintaining access routes, and agreeing working hours that suit your routine. For loft conversions, disruption is usually minimal. Extensions involve more activity but most clients stay at home throughout.

Our typical working hours are 8am-5pm, Monday to Friday. We can discuss variations if you have specific requirements. We don't usually work weekends unless arranged in advance.

Absolutely. We treat your property with respect. The site is kept as clean and tidy as possible throughout the project, and we carry out a thorough clean-up on completion. We also protect floors, carpets, and existing fittings where necessary.

We plan the work to maintain access to essential services wherever possible. There may be brief periods when water or electricity need to be turned off (e.g., when connecting new circuits or plumbing). We'll always notify you in advance and arrange these at convenient times. For kitchen refits, we can discuss setting up temporary cooking facilities.